TRAINING FOR EFFECTIVENESS IN PROVIDER RELATIONS, PROFESSIONAL OUTREACH AND PHYSICIAN LIAISON ROLES
Liaison training to optimize a professional, consultative sales approach is an essential ingredient for successful physician-hospital relations. Make it Matter delivers a dynamic and highly interactive learning experience, laser-focused on building long-term relationships and results.
Energize and Equip Your Team
Each Make it Matter session will energize and equip your team with tools and techniques to:
- Optimize face-time and build relationships with physicians, advanced practitioners and their practice teams
- Effectively deliver information about the value and support your organization delivers to providers, their staff, patients and families
- Navigate difficult conversations and overcome resistance from physicians and office staff
- Use data and insightful analyses for effective referral management
Your Make it Matter experience includes pre-event preparation plus interactive videos, role-playing, and exercises that are practical, memorable and applicable to your unique value proposition.
High-Performance Business Development
Make it Matter will empower your team to perform at a higher level, using the differentiator of consultative selling. Tiller-Hewitt training programs draw on direct management experience on both the health system and the physician practice sides of healthcare.
Two-Day Interactive Learning Experience
Providing your team with a properly sequenced, live classroom training event
is an investment that will pay dividends quickly through improved enthusiasm,
synergy, learning reinforcement and performance in the field.
- Make it Matter: Deliver value – every time. This interactive and reflective kickoff session lays the foundation for developing a personal and organizational brand standard that builds credibility among colleagues, leaders and customers alike.
- Effective Communication: Understand how personality/gender/generational differences influence communication and decision-making. Learn how to navigate gatekeepers like gold and craft results-focused sales messaging.
- Make Data Matter: “Without data, you’re just another person with an opinion.” Learn how to effectively get and use internal and external data to become strategic and in-line with organizational goals.
- The Great Divide: Consultative vs. transactional selling relationships separate reps from winning teams of trusted advisors, the coveted customer relationship. This is the
culmination of needs-based sales skills, product and industry expertise, and knowledge of customer circumstances.
- Sharpening the Saw: Professional sales skills sharpen with practice. Interactive role-playing and sales technique training exercises instill the skills proven to overcome objections and close sales.
- Make Time Matter: Make time work for YOU! Learn how high-performing
professionals manage time with intentionality for peak results.
Perspectives from Teams We Have Trained
“The goal-setting portion was invaluable to my personal and professional growth.”
“The message is clear, concise and completely on target.” – Mayo Clinic
“Inspiring, and with creative ideas to sell our hospital and how to overcome objections.” – VCU Health
“Make it Matter made a difference in how we are approaching practices and physicians from now on.”
“The program was filled with high energy and practical ideas.” Evolent Health