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Bringing Value with the Right Collaterals

News, Friday from the Field
  • 16 Oct
  • adminDev
  • 0 Comments
With today’s technology, we all do more and more online. While that is great for some, it may not fit the needs of our referring providers. Remember one size doesn’t fit all. I’ve seen business lost after a liaison said “just go to our website.” It’s not that easy for offices! You never want to Read More

Becoming a Trusted Advisor

News, Friday from the Field
  • 09 Oct
  • adminDev
  • 0 Comments
As physician liaisons we strive to become trusted advisors to our physicians and APPs.  This is the ultimate level in solidifying long-lasting relationships. In this week’s Friday From the Field Video, I remind you that being a trusted advisor sometimes requires we step outside the scope of what our organization offers to find solutions. With Read More

Same Tune – Different Words

Friday from the Field
  • 26 Sep
  • adminDev
  • 0 Comments
“We’re all in sales, but only the brave ones admit it!”  That’s one of my favorite Zig Ziglar quotes. I remember that quote (and smile) when I hear leaders and even liaisons say, “I’m not really in sales!” You might not “really” be in sales – but I promise we’re always “really” selling – even if it’s our ideas or concepts. Since not everyone is Read More

Celebrating Advanced Practice Providers

News, Friday from the Field
  • 19 Sep
  • Jamie Utt
  • 0 Comments
National Physician Assistant Week is October 6 – 12 National Nurse Practitioner Week is November 11-17       Take this time to celebrate ALL of your advanced practice providers. Put together something extra special this year to thank them and show your appreciation. The ideas are limitless!  Get creative and show them that you care! Here are Read More

Are you green and growing?

News, Friday from the Field
  • 13 Sep
  • Jamie Utt
  • 0 Comments
Recently we had an awesome two-day onsite training event with a small team of Liaisons. In this week’s video, we would like to introduce you to four Liaisons as they share their take-away related to consultative sales. Our Make-it-Matter sales training workshop delivers a dynamic and highly interactive learning experience, laser-focused on building long-term relationships Read More

Ask Specific Questions & Get Actionable Answers

News, Friday from the Field
  • 05 Sep
  • Jamie Utt
  • 0 Comments
In this week’s Friday From the Field, Tommy is LIVE from the field making first calls with another superstar liaison, Misty.  He had an experience that once again reminds us of the basic fundamentals of consultative sales.  He points out the success of asking the RIGHT questions. Immediately following a conversation with a provider, Tommy Read More

We are “Upping Our Game!” – are you?

News, Friday from the Field
  • 28 Aug
  • Jamie Utt
  • 0 Comments
With a new season upon us, we thought it was the perfect time to “up our game” with a refreshed version of our Friday From the Field.  Check it out! We love it and hope you do too. What are you doing as a new season rolls around to “up your game”?  We’d love to hear how you’re Read More

They Can’t Say, “Yes” if You Don’t ASK!

News, Friday from the Field
  • 23 Aug
  • adminDev
  • 0 Comments
Ask for the sale – it’s one of the most important steps and one that’s often ignored. Tammy Tiller-Hewitt, CEO, Kim Grant, Regional Manager and Kristen Willoughby, Market Outreach Manager, Tiller-Hewitt HealthCare Strategies, talk about the importance of asking for the sale. Learn how we can help you polish the steps of the sale. Read More

Shake it off!

News, Friday from the Field
  • 16 Aug
  • adminDev
  • 0 Comments
Most of us have faced fakers, haters, players and heartbreakers. Some days we face all four – but that’s just life!  Unfortunately, it doesn’t always come easy to just ‘SHAKE IT OFF” and press forward. I promise that facing all types can actually make us better!  So, be encouraged, shake it off and just step it Read More

Liaison Goggles

News, Friday from the Field
  • 09 Aug
  • Jamie Utt
  • 0 Comments
Not everyone in our organizations are aware that we have super-powered Liaison-goggles.  These goggles help us see our organization from the customer’s perspective (Patient, Provider and Provider Office Staff). We painfully know our customers are tired – and frankly don’t care – about our staffing and budget issues or whatever excuse we feed them.   Much Read More