In this week’s Friday from the Field video, Tammy Tiller-Hewitt is talking with Michael Joseph, a new liaison from her home state of Illinois. When asked about his biggest challenge, Michael gave a familiar scenario of trying to change long-term established referral patterns. His facility has grown so fast that many primary care providers are unaware of all the new specialties that are offered in-house. Watch and hear ideas Michael has to overcome his challenge.
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The Role of Healthcare Leaders in Encouraging, Collaborating and Adopting Innovation Tammy Tiller-Hewitt, FACHE, CEO of Tiller-Hewitt HealthCare Strategies led a panel of senior leaders to explore the many different reasons and ways healthcare organizations innovate. Tiller-Hewitt is president-elect and program chair of Mid-America Healthcare Executives Forum, which presented the panel to discuss: - The...
When was the last time you conducted an effectiveness check-up of your Physicians Hospital Relations/Sales Program? Here’s a quick 10-point checklist: 1. Update your physician/provider target list.2. Evaluate the current metric system. Ideally you need timely (monthly) and relevant (strategic service lines) referral data to monitor and quickly identify and respond to shifts in referrals. 3. Set up...
This year, we’ve had the privilege of spending more time than usual with awesome groups of physician liaisons and liaison teams! We’ve been in the liaison business for over 2 decades and still one of the best parts of our job is learning new things from other liaisons. What we know for certain is...
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