Outreach teams live and die by the accuracy of their provider data. When PRMs are directly integrated with claims databases, they inherit outdated practice names, wrong addresses, and even incorrect specialties — leaving teams frustrated and leaders questioning the reliability of their outreach strategy.
TrackerPLUS solves this by keeping the PRM user‑driven and clean, while still giving teams seamless access to claims insights through partner tools. The result: outreach teams stay effective, and leaders get the confidence that their growth strategy is built on accurate, actionable data.
User‑Driven Data: Accuracy You Control
TrackerPLUS breaks away from the limitations of static national databases that often leave outreach teams with outdated provider information, incorrect addresses, and inaccurate specialties. Our platform is truly user-driven, empowering your team to update and refine provider records in real time based on frontline insights. This dynamic approach ensures your PRM remains accurate, relevant, and actionable.
We integrate data from multiple sources, including legacy PRM exports, EMR or medical staff office files, and trusted partner repositories. Additionally, Tiller Hewitt offers optional data sourcing and curation services, delivering a clean, customized dataset tailored to your needs from day one.
Claims Data: Best of Both Worlds
Here’s the tricky part: many organizations think they want claims data directly integrated into their PRM. But direct integration almost always leads to messy, inaccurate PRMs. Claims databases weren’t designed for outreach — they’re built for billing and analytics. When merged into a PRM, they flood the system with outdated or incorrect provider details, leaving users frustrated and powerless to correct errors.
TrackerPLUS takes a smarter approach. We don’t directly integrate claims data into the PRM. Instead, we offer light integration features with partners like:
- Toggle buttons that let users move seamlessly between TrackerPLUS and their claims tool.
- Matching filters allow identical reports in both systems, creating an integrated feel without merging databases.
This way, you get the best of both worlds — clean, accurate PRM management plus full access to claims insights for referral patterns and market intelligence.
The Bottom Line for Leaders
For outreach teams, messy data means wasted effort. For leaders, it means unreliable growth strategies and poor ROI. Direct claims integration all but guarantees inaccuracies in your PRM — outdated practices, wrong addresses, and incorrect specialties — with no way to correct them.
TrackerPLUS avoids this trap by keeping your PRM user‑driven and clean, while still giving you seamless access to claims insights. The result: outreach teams stay focused, leaders get reliable data, and organizations achieve measurable growth outcomes.
