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Keeping Referrals “In the Family”

As more and more hospitals are employing providers, we need to be mindful of the fact that employed does not always mean loyal, we must work harder in some cases to earn the business of our employed providers than our independent providers. In this week’s Friday From the Field Video, Nancy, a seasoned children’s hospital liaison, details her role as an internal physician liaison. With her hospital growing not only physically, but also in the number of employed providers, her role is vital to ensure all of the physicians stay connected and informed of the ever changing options that are “in the family”.

Physician engagement, satisfaction and retention are key factors necessary for a healthcare system to be successful. Effective provider onboarding (NOT ORIENTATION) is critical to achieve them. This starts with a strategic provider onboarding program. At Tiller-Hewitt, we offer a robust Onboarding Program that goes beyond the orientation or even the 1-3 month onboarding provided by many healthcare systems. Our onboardPLUS program follows best practices by delivering ten critical success factors that support improved recruitment, faster practice ramp-up and long term retention.

Other Recommended Videos and Blogs

Watch expert-led videos on physician engagement, growth strategies, and healthcare transformation.

Leadership Insights: How to Turn Disruption Into Strategic Growth

 Jun 5, 2023 Leaders Share Best Practices: How to Turn Healthcare Disruption into Strategic Growth The American Hospital Association recently identified the nation’s largest healthcare industry disruptors. They are the retail, payer and tech disruptors who are investing tens of billions of dollars in healthcare to build out their visions of consumer-driven access, care coordination...

Tackle the Year’s Top 10 Challenges

On this pre-recorded webinar we discussed fresh ideas to tackle some of the toughest challenges physician liaisons face today. This roundtable panel-discussion webinar provided insights and usable solutions to important challenges submitted by both members of AAPL, and collected from Tiller-Hewitt’s managers who are out riding with liaisons every day. A sneak peek at a...

How to Maximize ROI From Your PRM

As a busy physician liaison, are you spinning your wheels trying to use an inefficient Physician Relationship Management (PRM)  system with clunky software, overwhelming spreadsheets, and lackluster customer support?  To stop the frustration, healthcare organizations around the country are equipping their teams with Tiller-Hewitt’s best-in-class solution, TrackerPLUS Intelligence and PRM Platform. Through a smooth, stress-free...

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