In this week’s Friday From the Field video, Tammy Tiller-Hewitt and Kim Grant come to you from the field where they led a group of over 100 providers, managers and leaders in a multi-day provider onboarding lean event.
When we ask leaders if they have a provider onboarding program, we often hear “Yes of course.” When we ask how long and hear the standard “a couple days to a couple weeks” – We are here to tell you that is NOT an onboarding program – that is orientation! Confusing the two can literally be a multi-million dollar mistake.
During our onsite events we take a deep dive into processes, bringing in people from multiple departments and disciplines to identify ways to lean or remove steps in the process, ultimately making it easier for the provider and their families to integrate into the community and organization, while ramping-up for long-term retention.
Take a listen at the number of action items that were discovered during this event – spoiler alert – the number might shock you! Even if it was triple, the most important take away is this… it’s always the best organizations that make this kind of investment in people and resources to ensure their processes are gold standard so they can continue to attract and retain the best and brightest – year after year!
Check out more about our onboarding and lean services and feel free to call if you want to take your onboarding to the gold standard level.
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Cameron McGregor understands that physician alignment and engagement are more than abstract concepts; she has built her career around making them happen. Every step in her career, including her experience as a physician liaison, has been oriented toward achieving measurable outcomes through ever-improving communication, relationships, innovation, and integration. Today, as a system-level vice president for...
As liaisons, we often feel as though we are a generalist, talking about anything and everything regarding our hospital or facility. In this week’s Friday From the Field video, Tammy Tiller-Hewitt shares some ideas to help you change it up a bit. Ideas to help give you that laser focus that your position needs. Without...
By popular demand, Tiller-Hewitt HealthCare Strategies is once again offering it’s proven “Make It Matter” program which is guaranteed to make YOU matter by developing and refreshing your professional, consultative sales skills.A deeper dive than conferences & webinars: See the ah-ha moments of past attendees and learn how to re-energize your sales skills. Aha! Moments...
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