As a healthcare leader, you’re responsible for driving growth. But traditional CRMs weren’t built for managing provider relationships — and spreadsheets can’t show you what's working and what's not.
• You lack visibility into your team's activities and impact
• Issues and referral barriers go unresolved or untracked
• Monthly reporting is time consuming and still fails to provide the full picture
What you need is physician relationship management software that delivers insight, accountability, and results
TrackerPLUS is physician relationship management software designed specifically for healthcare organizations that want to grow smarter. Built by healthcare strategists, it solves the visibility gap between physician liaisons and leadership. Instead of adapting Salesforce or manually combining data, you get:
• Mobile-friendly visit tracking
• Real-time issue management with escalation
• Customizable dashboards and KPIs
• Automated reports linking outreach to volume shifts
• Initiative tracking and provider onboarding metrics
This isn’t sales software. It’s a purpose-built PRM platform that reflects how healthcare growth really works.
Too often, healthcare systems rely on generic tools that don’t
reflect the nuances of physician engagement. Without a PRM
platform made for healthcare, you risk:
• Missed referral opportunities due to untracked volume shifts
• Burned-out liaisons managing work across too many systems
• Poor issue resolution leading to dissatisfied providers
• Leadership struggling to connect strategy with results
TrackerPLUS closes these gaps by providing centralized, actionable
insight into relationship-building efforts.
What sets TrackerPLUS apart is the team behind it. This isn’t repurposed software built for another industry, it’s software developed by professionals who have built liaison programs inside major health systems. From system-level dashboards to referral tracking, every feature was built with the needs of growth and strategy teams in mind.
• Custom, scalable pricing models
• Client specific customizations
• White-glove onboarding and support
• Real humans you can contact for support - anytime
Get the insight into your team’s activities so you can get better results.
With TrackerPLUS, you can finally see the connection between outreach and outcomes.
One hospital used the referral activity report to flag early leakage in CT referrals and saw a 22% volume correction within the first year. Another used the provider onboarding tracker to align a cross-functional team and reduce referral delays for a new hire by 63%.
Success stories like these happen when you stop guessing and start measuring. That’s what a true physician relationship
management system delivers
TrackerPLUS allows you to lead with confidence by providing the insights and analytics you need to make data-driven decisions and maximize the return on your outreach investments.
Physician relationship management software (PRM) is a platform that helps health systems track, manage, and measure engagement with providers. Unlike sales CRMs, PRMs like TrackerPLUS are designed specifically for healthcare environments, focusing on encounter tracking, referral trends, issue resolution, and growth-focused outreach.
TrackerPLUS connects liaison activity to measurable outcomes like volume shifts, referral retention, and provider satisfaction. Its dashboards track trends over time and tie encounters, initiatives, and escalations directly to referral performance, making ROI easier to understand and report.
Yes. TrackerPLUS includes real-time issue management and escalation. You can view the lifecycle of every provider concern from the initial encounter to final resolution and track time-to-close and department involvement.
While TrackerPLUS doesn’t replace EMRs, it can work alongside your existing systems. Many organizations import referral data to enhance reporting or integrate basic directory info to reduce manual data entry for physician liaisons. TrackerPLUS offers a seamless integration that makes data entry and look-ups more efficient. Be sure to ask if this feature is right for your organization.
Most organizations go live in under 60 days. TrackerPLUS offers two implementation options. The fastest of those can be completed in a few short weeks. TrackerPLUS comes with tailored onboarding, team training, and strategic guidance to ensure adoption. Since it’s cloud-based, there’s no heavy IT lift required.
Salesforce and similar CRMs were built for B2B sales cycles, not physician relationship building. TrackerPLUS is purpose-built for healthcare growth, with features like mobile encounter entry, referral tracking, issue workflows, and strategic initiative dashboards.
Yes! The platform was designed with usability in mind. Liaisons can log visits from their phone in less than a minute, view call plans, and avoid duplicating work across spreadsheets. The faster, cleaner experience drives higher adoption.
By identifying volume shifts at the provider level and tying them to outreach activity, TrackerPLUS helps teams intervene faster. Leaders can see where referrals are dropping and which providers need engagement, before those patients leave the system.
Absolutely. TrackerPLUS includes initiative tracking and onboarding modules that help you align stakeholders, assign follow-ups, and report progress. It ensures your new hires feel supported and connected, which supports retention from day one.
TrackerPLUS includes white-glove support with real people you can reach by phone or email. From onboarding to troubleshooting, the team behind TrackerPLUS is focused on making the platform easy to use and aligned to your goals.
Physician Liaison and Team Leader training workshops are open for registration. Register
