As a busy physician liaison, are you spinning your wheels trying to use an inefficient Physician Relationship Management (PRM) system with clunky software, overwhelming spreadsheets, and lackluster customer support?
To stop the frustration, healthcare organizations around the country are equipping their teams with Tiller-Hewitt’s best-in-class solution, TrackerPLUS Intelligence and PRM Platform.
Through a smooth, stress-free implementation process, TrackerPLUS makes it easy to get your healthcare organization up and running on day one with a customized, user-friendly platform.
Built By and For Physician Liaisons
Because TrackerPLUS was designed by physician liaisons for physician liaisons, it includes real-life practical tools. Developed with more than 20 years of insight and experience in the field, TrackerPLUS delivers on the details.
It’s the only healthcare PRM software that brings together the up-to-the-minute data you need with streamlined workflows, easy implementation, and ongoing support. So you can plan, track and measure your effectiveness to quickly and easily demonstrate ROI.
At the same time, you’re getting more robust technology—that’s more affordable—than other platforms that require extensive modifications and expensive licenses.
The Right PRM is a Game-Changer
TrackerPLUS was built specifically to make it faster and easier for healthcare business development and physician liaison teams to plan, execute and track strategic growth and physician engagement activities and initiatives.
Because physician liaisons are vital strategic growth engines, it’s critical to let them do what they do best as sales experts who grow referral channels by building relationships and motivating prospects. The right PRM gives them more time in the field to maximize their strengths—instead of squandering them behind a desk filling in data for hours.
Adding TrackerPLUS to your toolbox gives you the ticket to succeed. And the payoff is BIG.
The Top 5 TrackerPLUS Features That Ramp Up ROI:
1.) Efficiency
Every TrackerPLUS form and tool is designed to save time and increase field activity.
Physician liaisons often say the most time-consuming part of their job is logging calls. That’s why the TrackerPLUS Pre-Call Planning tool and Quick Entry and Issue Logs are so popular.
The Pre-Call Planning toolset makes the most of every encounter. Quickly create the plan, make the call, and convert the action—along with notes—to log the encounter in just two clicks.
With the TrackerPLUS Quick Entry and Issue Logs, physician liaisons can just pop in encounters, activities and issues from their phone, tablet or computer—so they spend less time documenting and more time with physicians.
With both tools, they’re in and out, and quickly back to doing what they do best—engaging and selling.
Time is money.
The return on investment just from the time saved is mind-blowing!
Look at this example. If a physician liaison saves five hours a week using TrackerPLUS, they could potentially engage an additional 200 physicians a year with that extra time. In turn, that could result in hundreds of referrals and hundreds of thousands of dollars.
Now that’s a smart investment.
2.) Accurate Targeting
TrackerPLUS seamlessly integrates relevant EMR data, referral insights and practice information so you can easily identify shifts in referral patterns and volume in real time at the service line, practice and provider level for more accurate targeting.
Then you’ll be prepared to take the informed steps to resolve issues, reverse network leakage, or build on opportunities.
3.) Issue Management
Issues require action.
With TrackerPLUS, physician liaisons can immediately record and report in-field issues and opportunities, which are instantly escalated to the right people to take the right action. Service line leaders can then efficiently manage issue escalation and resolution, without even needing to log in. They can access the issue, understand steps needed, and reply real fast and in real time.
Your whole team can stay on top of the situation through automated reports that monitor the issue resolution progress.
And managing an issue well translates to stronger relationships and reduced leakage.
4.) Track and Measure Progress
Tracking activity and progress while measuring ROI has never been easier. With just a few clicks in TrackerPLUS, you can produce custom reports and dashboards to show activity, open issues, and referral and volume shifts. Then track, trend and monitor efforts by an individual liaison or by hospital.
What do you want to know right now?
TrackerPLUS dashboards and reports offer a range of filters to fine-tune information to reveal strategic growth opportunities and threats. Sort by:
These reports and dashboards take seconds to produce and are accessible from anywhere—your phone, tablet or computer. You can also quickly export these to PDF or Excel files to provide leadership with real-time market intelligence.
TrackerPLUS measures results so your team can celebrate wins and identify areas for opportunities.
5.) Reliable Support
From stress-free implementation of TrackerPLUS to training resources at your fingertips to ongoing accessibility, Tiller-Hewitt has your back with exceptional customer support.
You get unlimited training from a team who understands your needs. In addition to trouble-shooting, a team of subject matter experts is readily available to provide:
So you’re ready to hit the ground running with no barriers … and that means revenue will multiply by the minute.
More to Like
With an unwavering focus on problem solving, TrackerPLUS continues to evolve and enhance functionality to meet the dynamic, changing needs of physician liaisons and healthcare organizations.
In addition to the five previous TrackerPLUS features that deliver ROI, TrackerPLUS now has even more tools to offer.
Streamline Onboarding Plans
When physicians and advanced practice providers are recruited, there’s a strong sense of urgency to quickly build productive, healthy practices.
Yet process, policy and communication barriers often delay the full integration of these providers into their practices. That means loss of revenue, decreased physician engagement and satisfaction—and increased risk of turnover.
You’ve got more power at your fingertips than ever with Tiller-Hewitt’s recently introduced Onboarding module.
Using this rockstar tool streamlines both the new provider onboarding process and the practice ramp up of existing providers to fast-track revenue.
Through one centralized source, you can easily:
Combined with a robust Physician Onboarding, Ramp-Up and Retention Program, you’ll accelerate strategic growth and dramatically improve retention.
Execute Growth Initiatives
The physician liaison’s ultimate goal is to fuel growth.
TrackerPLUS has a stealthy toolbox to rocket you to your goals and beyond. Tiller-Hewitt’s Initiative module is a key part of that.
This Swiss Army knife of a tool helps you manage any organizational, department, service line or outreach team initiative.
Although this module has several uses, it was originally designed to support the execution of short- to mid-term growth initiatives such as service line blitzes, marketing campaigns, EMR rollouts, and physician engagement projects. (DETAILS?)
Lean on this powerful, versatile module to:
All You Need in One Powerful Platform
Ready to solve your biggest issues with TrackerPLUS’s evolving, growing suite of functionality?
See for yourself why TrackerPLUS is the most user-friendly, efficient PRM platform on the market today. Book a no-obligation Demo today!
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