| This year, we’ve had the privilege of spending more time than usual with awesome groups of physician liaisons and liaison teams! We’ve been in the liaison business for over 2 decades and still one of the best parts of our job is learning new things from other liaisons. What we know for certain is the old adage that “you can’t teach old dogs new tricks” only applies to the old dogs who think they know it all and don’t care or want to learn anything new! Recently during a workshop, we heard a couple new things from liaisons we’d like to share. The moral of my story: ► We’re either Green and Growing or Ripe and Rotting ► Getting Back to the Basics applies to everyone – even YOU! ► When we stop learning we start dying (Einstein) ► Don’t be a know-it-all – No one likes a know-it-all – Instead, be someone committed to constantly learning and improving – driving up your value to your customers, your organization, and your results. Green looks good on you! |
Watch expert-led videos on physician engagement, growth strategies, and healthcare transformation.
In this week’s Friday From the Field video, Jamie Utt shares with you a couple of “Keeping it Real” stories from her years as a liaison. She candidly details the challenges of being a new liaison and venturing outside the invisible borders of your hospital’s friendly zone….into the competing hospital’s backyard! For more resources on...
📢 Join our very own Tammy Tiller-Hewitt for an insightful discussion on Proving ROI! Tammy Tiller-Hewitt, nationally recognized healthcare growth strategist and expert in physician relations, for a special presentation on how to measure, demonstrate, and communicate the value of liaison and outreach programs. Following Tammy's presentation, attendees will have the opportunity to participate in...
World-famous chefs and sommeliers know the power of pairing food and wine to “wow” their diners with an exceptional experience. That’s how they build a legendary reputation and grow their franchise. In healthcare, the complexity of delivering quality care and an exceptional customer experience presents an entirely different class of challenge. Maintaining an engaged workforce...
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