Physician Relations and Advanced Practice Provider Integration and Retention

Learn How Physician Relationship Management Can Help with Your Onboarding and Integration Process

Avoid the Multi-Million-Dollar Mistake of Confusing Onboarding with Orientation

Confusing onboarding with orientation is a common – but very costly – error that many healthcare organizations make. Best-practice onboarding delivers measurable results through faster productivity, greater satisfaction and higher retention. A full year of onboarding improves engagement and eliminates the barriers that can prevent physicians, APPs - and their families - from full integration into their practice and community.

Four C’s: Collaboration, Coordination, Consistency and Communication

According to a 2019 Merritt Hawkins survey, a delay of even a single day in provider onboarding can cost a medical group an average of $10,000 in lost revenue. Physician Integration repairs broken or abbreviated processes and creates a sustainable onboarding process that is based on collaboration, coordination, consistency and communication.

Full implementation of Physician Integration has resulted in clients achieving astounding results such as:

• Cutting credentialing time by two-thirds
• Accelerating ramp-up to full productivity by nine months
• Lowering turnover by 75%

“The entire onboarding program and mentorship matching event were very well done!”
Jennifer Bales, MD
Chief of Staff
Chair of Physician Engagement and Resilience Committee
Reid Health

How Physician Integration Works

Assess the Current State to Reveal Opportunities
Applying our assessment, national benchmarking and Value Stream Mapping process, we:

• Analyze current recruitment metrics, turnover rates and satisfaction scores
• Evaluate the current state of your recruitment and post-hire processes including family and community engagement
• Lead your interdisciplinary team in Value Stream Mapping the process of recruitment, credentialing, human resources, practice operations, marketing and other touchpoints to eliminate redundancy and identify opportunity for improvements
• Determine strategies to shift the culture from recruitment to retention focused

Develop Strategy with Team Accountabilities, Tools and Training

We develop your Physician Integration and Retention strategy and customized playbook with:

• Actionable master checklist for greater accountability
• Physician and APP feedback surveys to identify improvement opportunities
• Easy-to-use tools for communication and progress reporting
• Customized family integration into the community which lowers turnover risk
• Resources and training resources for mentorship program

Activate Physician Integration to Spark Immediate and Long-term Results

Effective onboarding continues through the first full year of practice and drives success by:

• Implementing an easy to access master checklist
• Improving internal collaboration and communication
• Removing repetitive requests on the physicians, APPs and their families
• Supporting rapid ramp-up of their practice
• Eliminating the revolving-door effect of high turnover and “warm body recruitment”

Download our information sheet for complete details.

Source: 2019 Physician Inpatient/ Outpatient Revenue Survey, Table of Physician Generated Revenue, page 11