This article originally appeared on Beckers Hospital Review.
Losing a physician is painful
And costly — for hospitals and health systems. The cost of replacing a physician can exceed $250,000, according to various estimates.
While it is nearly impossible to retain every physician, hospitals and health systems can improve their retention rates through a strong physician on-boarding and navigation program.
“Long-term retention starts way before and goes way beyond recruitment,” says Tammy Tiller-Hewitt, FACHE, chief motivation officer at Tiller-Hewitt HealthCare Strategies and a physician relations and retention expert.
“Effective on-boarding shifts the focus from recruitment to retention, the new paradigm for long-term success. It’s about recruiting to retain, not recruiting as a numbers game.”
Here, Ms. Tiller-Hewitt shares some components and traits of successful physician on-boarding programs.