Tammy Tiller-Hewitt, FACHE, has more than 25 years of healthcare management experience. Her work with both the health system and the physician practice side of healthcare give her a unique perspective on the complexities facing today’s healthcare professionals.
Prior to starting Tiller-Hewitt Healthcare Strategies, Tammy spent 20 years with BJC HealthCare in St. Louis, Missouri. Tiller Hewitt’s clients include hospitals, health systems, and physician organizations around the country.
Tammy is a well-versed national speaker on topics such as:
- Classified Secrets of Great Physician Liaisons
- Going from Good to GRAND Physician Relations & Retention
- High Performing Physician Sales & Marketing
- Service Excellence
- There’s No Place Like Home
- Humpty Dumpty & Physician Relations
- Stop Procrastinating and Start Getting Results
About The Tiller-Hewitt Services
Our Physician Hospital Relations (PHR) Program and Physician Outreach Program are both proven to move market share, increase top line revenue, while enhancing physician relations and retention for organizations of all sizes. The professional sales programs benefit organizations of all sizes from Critical Access Hospitals to Health Systems that offer comprehensive regional services.
Both professional sales programs employ a data driven, systematic, and structured approach through direct line communication from senior leadership and service line management to referring physicians and other referral sources in the market. The objective is to strategically increase service line and specialty referrals through direct sales on physicians and other referral sources.
The PHR Program brings focus to targeted referral sources, including employed provider groups, within the primary service area that may or may not currently refer to the organization.
The Outreach Program targets regional referral sources, creating incremental referral opportunities for the health system and aligned specialists. The outreach results are initially seen through new referrals to specialists, including hospitalists.
A structured Outreach Program implementation builds systems needed to work collaboratively with referring physicians and specialists to ensure the incremental volume is ultimately captured (vs. going to the competitor) and managed for continued growth.