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You Had One Job: A Look at the Provider's Perspective

You Had One Job: A Look at the Provider's Perspective

In this week’s Friday from the field, Jamie Utt discusses a recent “snack dilemma” with her son and it reminded her how much it relates to being a physician liaison.

If you have kids or know any, you know how seriously they take their snacks. Take a look as Jamie humorously reminds us to never stop looking at our role from the office staff and provider’s perspective.
 
Oftentimes, when an office calls us we aren’t able to answer. If we take too long to return the call, they may get antsy because, in their mind, we had ONE job…THEM!