What’s the secret? Provider Satisfaction and Retention

Dr. Ray Foley is our special guest in this week’s Friday From the Field video. Dr. Foley is both a practicing Gastroenterologist and the President of Penn Medicine – Lancaster Regional Health Physicians (LGHP), a 600+ provider medical group.

Over the past few months, we have worked with LGHP to implement a robust Provider Onboarding & Navigation program. In this week’s video, we have just wrapped up the launch of the mentorship program with 60 of their providers.

Research shows when organizations have a provider onboarding program of one year, including a formal Mentorship Program, both retention and satisfaction increase. A mentorship program also supports organizational commitment to provider wellness.

Watch the quick video to hear Dr. Foley’s thoughts about the success of their Provider Onboarding initiative.

We custom design gold-standard onboarding and retention programs to meet specific organizational needs. Just as Dr. Foley mentions – LGHP had a Program they wanted to to take to next level, that’s when they partnered with Tiller-Hewitt.

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