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2024 Annual Conference SHSMD Connections - Customer Loyalty: What it Really Means and How it Drives Strategic Growth

About This Event

  • Event Type:General

EVERYONE talks about it, but many still wonder: What does customer loyalty really mean in healthcare? Competitive disruptors have transformed the market with their singular focus on consumers as their #1 customers. Margin pressure, escalating costs and plummeting availability of staff intensify the challenges you face. These competitive and economic realities underscore the need for a strategic growth playbook that solves access bottlenecks masquerading as capacity issues and re-engages patients and physicians at a new level.  Learn how to improve loyalty and outcomes by enabling a frictionless customer experience, while hardwiring accountability and efficiency into your team’s mindset and work.

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  • Price: Varied
  • Registration Instructions: External Registration