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Amplify Customer Activation to Drive Strategic Growth

Amplify Customer Activation to Drive Strategic Growth

Webinar August 9: Tap into Revolutionary Ways to Attract and Retain New Patients

Driving strategic growth and sustainable financial health require healthcare organizations to identify, engage and activate qualified, high-lifetime value consumers. Too often, this mission-critical strategy is siloed from operations and provider engagement, creating a perfect storm for customer dissatisfaction, physician dis-engagement, market-share erosion and revenue loss.

On August 9th at 11:00 am Central Time, experts in rapid-impact strategic growth will demonstrate a new approach that works by aligning and seamlessly implementing:

  • Consumer demand insights and journey mapping
  • Access and capacity improvement
  • Effective physician alignment
  • Robust physician liaison outreach
  • Customer activation strategies

Panelists include:

Jon Barlow

Jon Barlow
Vice President, Patient Activation and Consumer Innovation

Adrian Lawrence

Adrian Lawrence
Chief Technology Officer
ShareMD Connect

Tammy from Tiller Hewitt

Tammy Tiller-Hewitt, MHA, FACHE
President & CEO
Tiller-Hewitt HealthCare Strategies

Attendees will:

  • Understand why marketplace disruption makes consumer access to a seamless experience an urgent priority for healthcare organizations, regardless of delivery model and payer mix
  • See the shocking data-driven proof that is available about access to your key service lines and how you stack up against your competition
  • Learn how to align stakeholders to enable faster service, specialized, human-centric support and friction-free access for more people, not just to the most privileged

Healthcare Leadership Resources

Tiller-Hewitt’s wealth of case studies, webinars and podcasts feature senior leaders who bring strategic growth solutions and case studies to life. They focus on practical ways to prioritize and execute initiatives proven to drive rapid impact strategic growth through intentional, transparent engagement with physicians, communities, payers and even competitors.

Through Tiller-Hewitt’s leadership resources, the healthcare industry has access to insights and experience on a full spectrum of topics.


Bottomline results matter. These case studies and articles demonstrate why CEO’s make Tiller-Hewitt their first call to help them solve their toughest barriers to growth and rapidly deliver strategic results.


Senior leaders focus on practical ways to prioritize and execute initiatives proven to drive rapid impact strategic growth:

Registration Open

August 9, 2023 - Amplify Your Customer Activation Strategy
Revolutionize How You Strategically Attract & Retain New Patients

September 13, 2023 - The Power of Data to Drive Strategic Growth
Finding & Using the Right Data to Drive the Right Decisions

Replays Available to Download

March 15, 2023 - The Power of Now: Rapid Impact Strategic Growth
How Near-Term Solutions Fund a Sustainable Future

April 25, 2023 - Stop Admiring Your Problems & Start Growing
How to Strategically Overcome Access, Capacity & Resource Challenges

May 10, 2023 - Disrupt Yourself: The Strategic Growth Imperative
How to Achieve Radical Success with a Singular Focus

Download 2022 Webinar Replays


Experienced leaders engage in candid conversations with Tammy Tiller-Hewitt about the good, the bad and the awesome lessons learned while leading organizations.

Recent 2023 Podcasts

See the full Leadership Lens Podcast Library

Featured executives include the following seasoned leaders, with more to be added through the year:

  • Amy Ballance, Director, Former Vice President, Business Development and Strategy HSHS Illinois Division
  • Charles Callahan, PhD, FACHE, President of Memorial Health Hospital Group and President and CEO of Springfield Memorial Hospital
  • Christina Carney, FACHE, Chief Operating Officer of Shawnee Health Service
  • Jim Carter, Senior Vice President and Chief Operating Officer of Archbold Medical Center
  • Darcy Craven, President and Chief Executive Officer of Archbold Medical Center
  • The late Mike Finley, MD, Chief Medical Officer, System Medical Director and Designated Institutional Official of CHRISTUS Health
  • Michael Frisina, PhD, Chief Executive Officer and Founder of The Frisina Group and The Center for Influential Leadership
  • Kim Grant, Pediatric Growth Strategist and Onboarding Specialist of Tiller-Hewitt HealthCare Strategies
  • Devon Hyde, President and Chief Executive Officer of Lake Charles Memorial Health System
  • Chris Klay, President and Chief Executive Officer of HSHS St. Elizabeth’s Hospital
  • Karen Kleinman, Practice Director and Family Integration Coordinator, Memorial Medical Group
  • Brittany Lawson, Vice President of Operations, HCA
  • Diane Maas, Chief Strategy and Digital Growth Officer of Beacon Health System
  • William Mahoney, President of Cox Medical Center Branson and Senior Vice President of Community Hospital Group
  • Greg McFarland, Chief Operating Officer, Hillcrest Medical Center
  • Cameron McGregor, MSN, RN, FACHE, Chief Growth Officer of Ms.Medicine
  • David Miller, FACHE, Founding Partner of HSG Advisors
  • Michelle Mudge-Riley, DO, MHA, GCDF, Onboarding Physician Coach/Mentor of Tiller-Hewitt HealthCare Strategies
  • Frank Sawyer, Senior Vice President, Operations of Trinity Health - St. Joseph Oakland
  • L. Carol Scott PhD, TEDx Speaker, International Best-Selling Author, Coach, Trainer, and Keynoter.
  • Steen Trawick, MD, Chief Executive Officer/Chief Medical Officer of CHRISTUS Shreveport-Bossier
  • Thomas Tiller II, Chief Operating Officer of Tiller-Hewitt HealthCare Strategies
  • Tammy Tiller-Hewitt, FACHE, Chief Executive Officer of Tiller-Hewitt HealthCare Strategies

About Tiller-Hewitt HealthCare Strategies:

For 21 years, Tiller-Hewitt HealthCare Strategies has partnered with healthcare organizations to consistently deliver strategic growth and measurable results. Tiller-Hewitt designs and executes high-performance programs that drive strategic growth, network optimization, and physician retention for hundreds of health systems, hospitals, population health and provider organizations nationwide.

Tiller-Hewitt delivers rapid, measurable return on investment by working as partners with leadership, operations and physician outreach/liaison teams to hardwire a collaborative culture. Together we build and execute strong strategic growth programs on the Tiller-Hewitt Pillars: Systems, Data and People.

Access the full range strategic growth programs, services and resources at